Guest Reviews

Verified feedback from customers who booked directly with D.E.A. Rental Services.

5.0
★★★★★

Based on 13 approved guest reviews.

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★★★★★

DEA allowed us to enjoy the whole usland

We booked a four seat golf cart. No issues. Very professional. Be mindful, a few hundred $ deposit was charged, but was refunded very quickly after we returned. DEA is located at the end of many other companies outside of the port, so it’s a bit of a walk. But well worth using DEA.

Kelly T.Verified booking4 Seater Golf Carts
Response from D.E.A. Rental Services

Hello Kelly,

Thank you so much for your wonderful review!

We're delighted to hear that you had a great experience with your 4-seater golf cart and found our team to be professional. We also appreciate you mentioning the security deposit. We require a refundable security deposit for all rentals, and we always strive to process refunds promptly once the vehicle is returned in good condition.

We're located just a short walk outside the cruise port, and we're glad you found the extra few minutes well worth it. Our goal is to provide well-maintained vehicles, friendly service, and a smooth rental experience from start to finish.

Thank you for choosing D.E.A. Rental Services. We truly appreciate your recommendation and hope to welcome you back to Grand Turk on your next visit!

Warm regards.
Daniel

★★★★★

Great Service

Vehicle was ready to go shortly after arrival. Van was not what you would get stateside, old with notable wear, but functional. No issues during the 7 day rental period, and return of vehicle was smooth. Would prefer later model vehicle, but understand the remoteness of the island. Will rent from DEA again on my next trip to Grand Turk.

Chris C.Verified bookingNissan Serena
Response from D.E.A. Rental Services

Hello Chris,

Thank you for taking the time to share your experience with us!

We're pleased to hear that your vehicle was ready shortly after your arrival, that it served you reliably throughout your 7-day rental, and that the return process was quick and hassle-free.

We also appreciate your honest feedback regarding the vehicle's age and appearance. As a small, family-owned business on a remote island, sourcing newer vehicles can be more challenging than in larger markets. That said, we place a strong emphasis on preventive maintenance and safety to ensure every vehicle is dependable, even if it shows some signs of use.

We're continually working to upgrade and improve our fleet, and comments like yours help guide those efforts.

Thank you for your understanding and, most importantly, for choosing D.E.A. Rental Services. We truly appreciate your trust and look forward to welcoming you back to Grand Turk on your next visit!

Warm regards,
Daniel

★★★★★

Reliable and trustworthy company!

The booking process was easy. Ontime delivery, clean comfortable air-conditioned vehicle. Highly recommend this company for your local travel needs. They have a wide range of vehicles to select from.

Jason G.Verified bookingSuzuki Swift or Similar